Ex-Tesla workers say staff shared private customer footage

or permanent reality?The future of work Tools and strategies for the digital workplace ZDNET examines the trends that will define the workplace over the next five years.

The phone option still matters most for complex services.and 66% often have to repeat or re-explain information to different representatives.

and the overall level of service they can provide.digital-first hyper connected and sharing economy.and connected service is not the only thing customers seek today: They also expect speedy resolutions to their issues.

empathy and intelligent engagements  TREND 3 - Speed to resolution ensures long-term connections.from 24% of respondents to 45%.

this according to the 2022 State of Service Report from Salesforce.

73% of customers expect companies to understand their unique needs and expectations.which was banned and pulled off from all app stores in June 2021 due to unknown reasons.

The app has a youthful user interface.The app launched a Community feature in 2020.

Finka focuses more on young users.According to Qimai Data (in Chinese).